1.1 General

1.1.1Unless otherwise provided for in paragraphs 1.1.3, 1.2 and 1.3 of these Conditions of Carriage, these Conditions Carriage apply to public air transportation operated by us for the purpose of transporting passengers and baggage by civil aircraft and charging fees. These Conditions of Carriage form part of the contract between us and the passenger, and the rights, obligations and responsibilities of both parties are bound by these Conditions of Carriage.
1.1.2If the provisions in these Conditions of Carriage change frequently, we may formulate relevant regulations separately and treat them as part of these Conditions of Carriage. If the separately formulated regulations are inconsistent with these Conditions of Carriage, the separately formulated regulations shall take precedence over these conditions.
1.1.3These Conditions of Carriage also apply to carriage on special tickets such as free tickets and special fare tickets. Where discrepancies exist between the conditions of use of free tickets and of special fare tickets and these Conditions of Carriage, the conditions of use of such tickets shall prevail.
1.1.4 If we sell tickets or perform check-in for the flights of other carriers, we will only act as an agent of such carriers. You are requested to develop an understanding of the operating carriers’ transportation regulations.

1.2 Charter operations

For the transportation performed pursuant to a charter agreement, these Conditions of Carriage apply only where these Conditions of Carriage are incorporated by reference in the provisions of the charter agreement or in the conditions of use the charter flight ticket.

1.3 Codeshare

On some flights we have implemented "codeshare" with other carriers. This means that even if you book a flight and hold a ticket with our name or airline code, you may be on a flight actually operated by another carrier. We are obligated to inform you of the actual carrier of the flight when you purchase the ticket.
Our Conditions of Carriage also apply to the codeshare flights operated by other carriers. However, each operating carrier of a codeshare flight has its own conditions of carriage or transportation regulations with respect to the operation of its own flights, and some may differ from our Conditions of Carriage for flights operated by us. Except for Article 2 and Article 3 of these Conditions of Carriage, these different rules and conditions of carriage established by the operating carrier will be considered part of our Conditions of Carriage on codeshare flights, and will take precedence over our Conditions of Carriage on these codeshare flights.
When it comes to codeshare flights, the differences between our regulations and conditions of carriage and those of the operating carrier could involve, but are not limited to regulations on flight check-in, denied boarding and restricted transportation, regulations on baggage transportation, regulations on overbooking, flight delays and cancellations, and regulations on flight diversions, etc.

1.4 Overriding law

The establishment, validity, interpretation, performance, dispute resolution and other contractual issues shall be governed by the laws of the People’s Republic of China as well as the international conventions concluded or acceded to by the People's Republic of China.
If any provision contained in these Conditions of Carriage is in direct conflict with the applicable laws and international conventions, the applicable laws and international conventions shall prevail. If any provision of these Conditions of Carriage is in direct conflict with applicable laws and international conventions and thus is deemed invalid, the other provisions of these Conditions of Carriage shall remain valid.